Contacts
Use this page to reach the team behind BetAlice AU. We are an information site, so we can help with questions about this website only.
Write to our site email. Please include the page address and a short description of the issue. We aim to read every message, but we cannot promise a reply time.
What we can help with
- Corrections to casino details, payment figures or bonus descriptions.
- Broken links, layout problems or accessibility barriers.
- Questions about how this site presents information.
- Removal or update requests relating to this site's content.
What we cannot help with
We cannot see or change your BetAlice account. We cannot reset passwords, release withdrawals, review verification documents or settle disputes. Please never send us passwords, card numbers or identity documents.
Casino account support
For login trouble, bonus questions or payment queries, contact BetAlice directly. The operator lists Live Chat, Email and a Help Centre, with support in English. Start from the official site at betalice.com/en/.
Gambling support
If gambling is causing harm, free and confidential help is available from Gambling Help Online, BetStop, BeGambleAware and Gambling Therapy.
Business enquiries
Commercial and partnership messages use the same email address. We read them, but they do not influence how we describe the facts on the site.